According to the company, the penalty was levied after an onsite inspection conducted by IRDAI in September 2020, covering the financial years 2017-18, 2018-19, and 2019-20.
The penalty of Rs 1 crore was levied for issues related to the protection of policyholders’ interests. Additionally, a penalty of Rs 1 crore was imposed for irregularities concerning the outsourcing of services by the company.
“IRDAI issued an Order dated August 01, 2024, levying a penalty in aggregate of Rs. 2 crore for violation of provisions of applicable IRDAI Regulations: Penalty of Rs.1 crore (Rupees One crore) with respect to certain aspects pertaining to Protection of Policyholders’ Interest; Penalty of Rs.1 crore (Rupees One crore) with respect to certain aspects of Outsourcing of services undertaken by the Company and payment of Commission or Remuneration or Reward for solicitation of insurance business,” said the company on Thursday in its filing with the exchange.
In addition to the financial penalties, IRDAI has issued further directions and advisories to the insurance provider HDFC Life. The company has been instructed to adhere to these guidelines within a stipulated timeframe to rectify the identified deficiencies and ensure compliance with regulatory standards.
The Insurance Regulatory and Development Authority of India (IRDAI) is a statutory body established by the Insurance Regulatory and Development Authority Act, 1999 (IRDA Act, 1999) to supervise and develop India’s insurance sector. IRDAI’s goal is to protect policyholders’ interests and promote the industry’s orderly growth.
