Annual Life Certificate: What are the reasons for non-generation of Jeevan Pramaan Patra

Pensioners are required to submit their Life Certificate in November each year as per the government’s prescribed form. However, for senior Pensioners aged 80 and above, the Life Certificate can be submitted starting from October 1. In both cases, the Life Certificate remains valid until November 30th of the following year. If the life certificate is not filed by November, pension payments for December and beyond will not be made to the pensioner.

Jeevan Pramaan is a digital life certificate for pensioners that utilizes biometric data linked to their Aadhaar number. This certificate can be obtained by individual pensioners from the comfort of their homes, eliminating the need for them to physically visit the banks.

Digital Life Certificate submission: How to submit Digital Life Certificate through Aadhaar face authentication RD service

A pensioner is not required to appear in person before the Pension Disbursing Officer in order to get JeevanPramaan (DLC). DLC is available to the Pension Disbursing Agency digitally and is processed automatically by them, thus it is not necessary for them to receive it physically (at a bank, post office, etc.). Moreover, every DLC has a distinct ID known as the Pramaan-Id.

What are the reasons for non-generation of Jeevan Pramaan or DLC

Jeevan Pramaan is not generated in case the wrong particulars are provided by the pensioner while submitting the DLC.
Following are the main reasons:

• Not having good lighting conditions
• Keeping Aadhaar locked
• Keeping Biometric locked.
• Not capturing frontal pose of your face and capturing side poses
• Multiple persons in frame
• Not Maintaining an appropriate distance from phone camera
• Not blinking eyes during scan.
• Not holding face still
• Uneven or multi-coloured background during scan
• Slow internet connectivity
• The pensioner, not wearing specs or glasses, if Aadhar card’s photograph is having specs or glasses or vice versa.
• Using android smart phone not having version 9 and above, camera resolution below 13MP and free storage space less than 500 MB
• If still the issue reoccurs, then it is suggested to submit life certificate in bank branch.

How to download JeevanPramaan application for Windows?

Step1: To download the Jeevanpramaan application click on ‘Download’ tab on https://jeevanpramaan.gov.in
Step 2: Provide email-id, captcha and click on ‘I agree to Download’.
Step 3: You will receive OTP on your email-id – enter the OTP.
Step 4: On entering correct OTP the download page appears – click on ‘Download For Windows OS’
Step 5: you will receive download link on your e-mail-id – link can be clicked only once after that it expires – Click on it.
Step 6: A .zip file containing the jeevanpramaan application will get downloaded – unzip the .zip file – after unzipping follow the instructions provided in the ‘client installation document’.

Jeevan Pramaan Patra: What are the different modes pensioners can use for submitting annual life certificate?

What information is required to be provided by a pensioner to generate the JeevanPramaan?

The Pensioner has to provide Aadhaar Number, Name, Mobile Number and self declared Pension Related Information like PPO Number, Pension Account number, Bank details, Name of Pension Sanctioning Authority, Pension Disbursing Authority, etc. The pensioner has to also provide his/her biometrics either Iris or Fingerprint.
Note : Incorrect information may lead to rejection of the DLC by the authorities.